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We are happy to answer any further questions which are not listed below. Contact us

FAQ

FAQ's

Which models of the Sportster do our products fit?


Our signature series designs are made for all of the Sportster XL Series. Mostly, we’ve only had the opportunity to try our products on Sportsters of this century. If you happen to have a unique antique, we would love to receive a message from you. Otherwise, you can expect a perfect fit for your Sportster on all 1200 and 883 Sportsters. Some custom exhausts may cause issues. PlunderDog bags will fit the Iron, Nightster, 48, Custom, Custom Low, Roadster, and classic. You have your belt or chain guards left on the bike in order to be safe.




How do I care for my leather?


It’s quite simple: Keep the leather clean, by wiping off the dirt with a damp cloth. Let it dry off for a bit then replace any oils. Do not over- oil your leather. It really only needs a light “rub down” once or twice a season with for example olive oil, mink oil or specific leather oil. Although our leather is designed for the most inhospitable environs, UV damage does occur with leather. It’s best to remove your bags from the bike if storing outside for extended periods of time.




Will I get an order or shipping confirmation Email?


Yes. As soon as you placed your order, you will receive a confirmation email and will be informed about further actions on our side. Please check your spam folder, in case you can’t find it. Call or email us anytime.




Can i return my order?


Yes, you are welcome to return our bags within 14 days without questions. Please, call or get in touch with us.




How long will the shipping take and will I receive a tracking number?


Your order will ship within one business day if possible. Shipments inside the continental USA generally take up to 3 or 4 business days. There will be a tracking number. Outside the States: Your order will ship within one business day. We would love to hear your experience with this in order to have a better reference. During the Pandemic orders to Europe have taken as long as 6 weeks! Please, be patient with the mail service.




Do i have a LIFETIME WARRANTY on PlunderDog's products?


Quality American craftmanship guranteed for life! No questions asked!




What is the TRADE UP program?


Your old PlunderDog's have seen better days and you are in need of new ones? We are happy to give you 50% off your new ones in exchange for the old ones. Contact us.





 
 
 
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